Most businesses that want to engage customers round the clock and improve their experience are now using chatbots. AI-powered chatbots help manage customers’ requests with instant responses and boost their experience and satisfaction. Artificial Intelligence (AI) is...
An experienced business process outsourcing (BPO) company in the U.S., Managed Outsource Solutions(MOS) provides data entry, document scanning and conversion, and a range of business process outsourcing solutions to small-, mid-, and large-sized companies across diverse industries.
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Recent Infographics
Converting Scanned Documents to PDF – Benefits and Tools
As PDF presents in the same way across all devices, it is a very convenient format for capturing and sending electronic documents. Converting a scanned documents to PDF adds security and value to your document. Portable Document Format or PDF is a reliable computer...
Software Options to Convert PDF to JPG on Windows
Businesses work with different types of file formats. To convert PDF to other formats, different types of PDF converters are now available that work well on Windows as well as smartphones. Some such software options include Adobe Acrobat, Wondershare PDFelement – PDF...
Benefits of AI-Enabled Document Processing and Management
Businesses have to deal with a vast volume of documents ranging from finance and accounting to insurance, human resources, sales and marketing, and more. Document processing involves creating, inputting, editing and producing texts and documents using computerized...
Most Popular RPA Tools for 2022
Businesses in diverse sectors are using robotic process automation (RPA) tools to automate various business processes and allow employees to focus on higher value tasks. RPA software combines artificial intelligence (AI) and machine learning (ML) to learn and improve...
Advantages of Implementing a Cloud-Based Management System
More and more companies are now relying on cloud-based management systems, especially after the pandemic. Migrating to a fully cloud-based system offers plenty of advantages for any business. Outsourced solutions provide great support for firms with services such as...
Top Data Cleansing Tools for Businesses
Data cleansing or data scrubbing is an important process to ensure data quality before it is transferred to the warehouse. It improves the workflow and decision making education, healthcare, law, finance, and other sectors. Data cleansing service providers rectify...
Best ePub to PDF Converter Tools for Windows 10 PC
E-books are available in many formats including PDF, EPUB or HTML, and are easily accessible to readers on devices like iPhone, Nook, Sony e-Reader, Kindle etc. However, the ePUB format needs to be converted to PDF to work on Android phones, tablets and computers....
Key Differences between Call Centers and Business Process Outsourcing
Even though the terms “call center” and “business process outsourcing” or “BPO” are used interchangeably, there's a difference in the range of tasks involved. Business process outsourcing services include handling diverse back office responsibilities such as data...
What Are the Factors Driving the Growth of Business Process Outsourcing?
According to recent market reports, business process outsourcing companies (BPOs) are on the path of rapid growth, especially in the wake of the pandemic. Since the outbreak of the pandemic, many organizations are relying upon outsourcing companies mainly for front...