We often hear the terms “call center” and “business process outsourcing” or “BPO” used interchangeably. While both are classified under the broad categorization of business process outsourcing services, there is a difference in the range of tasks handled. Call Centers...
Today, with advanced technologies, the data entry process has undergone significant changes. Data entry can now be made even more efficient and hassle-free with Robotic Process Automation (RPA). Repetitive and tedious work that takes up several working hours is a...
In this digital era, technology is ruling the world and more people are turning tech savvy. Thus, the terms AI and ML are familiar for most people. However, many are mistaken that both are the same. But these are different technologies. Machine Learning or ML is the...
In the year 2021, our experts at MOS published blogs posts showcasing the latest developments and news associated with business process outsourcing, data entry, document conversion and scanning, virtual staffing and more. Our blogs covered topics of interest to...
Good data is the hotel industry’s most valuable asset. Inaccurate, inconsistent and outdated information can impact data analytics, and lead to wrong decision-making, failed marketing strategies, and wasted time and money. Clean data is critical to enhance...
Recent market reports indicate that the business process outsourcing market is growing rapidly and set to scale new heights in the coming years. The COVID-19 pandemic is driving organizations to outsource their non-core functions and focus on their core competencies...
In this digital world, mankind depends on technology for everything. Technology has become apart of human life. New and advanced technologies are being introduced every now and then. The brand-new technology that rules the world right now is Artificial Intelligence or...
RPA is a type of business process automation based on software robots that perform tedious or time-consuming business tasks to speed up enterprise operations and reduce costs. RPA bots can interact with any system or application to perform a large amount of operations...
Small businesses play a crucial role in supporting the local economy and provide employment to millions of people. According to a recent U.S. Small Business Administration (SBA) survey, there are over 31.7 million businesses in the U.S., employing 60.6 million people....
Errors may occur when collecting, entering, transforming, extracting, analyzing or transferring data. Incorrect or missing data can result in wrong decision making. Clean data can improve work flow efficiency and productivity. Data cleaning is the first step after...