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Case Study: A Prestigious School System in Ludowici, Georgia Happy with MOS' Expertise in General Transcription


Based in Georgia, this prestigious school system provides its students many opportunities for educational growth from pre-kindergarten through high school. There is a diverse student population with programs to meet their needs. The school offers numerous special programs including: gifted education, English to Speakers of Other Languages (ESOL), special education, EIP and remedial education. Credit Recovery, Blue Tide Academy and extended learning programs to students to assist them with maintaining their academic success. Extracurricular activities range from academics to athletic opportunities. All schools under this system are accredited by the Southern Association of Colleges and Schools and are "Accredited with Quality" by the Georgia Accrediting Commission. We have been assisting this client with quality general transcription services since June 2011.

The Challenge

For this project, we were approached by a client who wanted us to transcribe the interviews she had conducted with other people on behalf of the School. She required reliable and accurate general transcription services because she had to also use these transcripts as a type of resume that could support her ability to apply for a particular post at the School. Since she lacked the expertise and the time to have the transcription done all by herself, she needed external help. We had to therefore make sure that the transcripts were of outstanding quality, and met the client's requirements of clarity and accuracy.

The Solution

We provided the client with the required services.

  • Since most of the audios were not clear, we used our expertise to have the transcriptions done accurately.
  • The audios were recorded in a different format and we had to convert them to .wav format to start working on them.
  • All the transcriptions were then returned in an orderly fashion as any delay would have jeopardized her chances for the post she had applied for.

This was a one-time project. The turnaround time was 5 days. The project included 5 different audio files.

The Result

The client was very happy with the services provided by MOS. She was very much thrilled by the manner in which we were able to capture the words that were spoken on the audio, since not all audios were very clear. She also offered to recommend our services to others.

The client was eventually successful in getting the post which she had applied for.

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