 |
|
 |
General Transcription Outsourcing: Security |
 |
We are extremely sensitive about the regulations that affect the General industry. We are fully security conscious and make sure that we follow all protocols that are necessary to achieve this.
- We have 24 X 7 security personnel manning our office.
- None of our transcription work leaves our office and we don't have any sub-contractors and hence the patient information does not leave our office.
- All the external drives including floppy disk drives are disabled on each computer.
- No personal is allowed to bring in any floppies, any electronic devices including laptops, PDA.
- No personnel are allowed to bring in or take out any paper or any written documents.
- Every employee is checked on entering and leaving the premises.
- We also have instituted a system where there is random checking on a regular basis.
- Our computers require passwords to start the operating system and to use the computers.
- We have firewalls and antivirus software on all the computers and update virus definitions daily.
- Any spoiled hard copies of notes and copies of patient information including documents schedules are shredded on site.
- Monthly back-ups of computer systems will be done and stored.
- We have a smoke alarm and a fire extinguisher in our office.
- We currently require all our employees to sign a confidentiality and non-disclosure agreement.
- We maintain up-to-date contractual agreements with all business parties.
- We have instituted security measures to protect the security and integrity of protected information for security.
- We follow 128 bit encryption for all transferred files.
- MOS has administrative procedures in place to guard data integrity, patient confidentiality, and document availability. (Information Access Control and Access Authorization).
- We have security services employed to prevent theft and/or vandalism of any information stored on our systems.
- Technical evaluations are performed on a routine basis to make sure all systems meet or exceed specified security requirements.
- All persons, administrators and transcriptionist, who have access to any sensitive information, patient records, or voice files, etc., have the appropriate clearances and have signed confidentiality agreements.
- Our entire work force is trained on privacy, security, and confidentiality
|
